Common Hot Tub Problems We Repair

  • Heating Issues

    • Water not heating

    • Overheating

    • Heater element faults

    • Flow errors affecting heat

  • Pump & Circulation

    • Pumps not running

    • Pumps humming or seized

    • Poor water flow

    • Noisy or vibrating pumps

  • Control Panels & Electrics

    • Error codes

    • Dead or blank panels

    • Buttons not responding

    • PCB / spa pack faults (where repairable)

  • Leaks & Sensors

    • Leaks inside cabinet

    • Perished seals & unions

    • Pipework repairs

    • Sensor & flow switch faults

Transparent Call-Out & Repair Pricing

Standard Call-Out: £85 + VAT

• Includes travel within a 20-mile radius from our base

• Covers up to 1 hour of diagnostics on site

• Full breakdown of any recommended parts & labour

If further work is needed, we’ll always explain your options and get approval before carrying out any repairs.

How Our Repair Visits Work

  • Step 1 – Get in Touch

    Send us your postcode, hot tub brand (if known) and a brief description of the issue.

  • Step 2 – We Diagnose the Fault

    During the visit we run full checks to identify exactly what’s causing the problem.

  • Clear, Honest Quote

    We explain your options and provide a transparent quote before any repair work goes ahead.

  • Professional Repair & Advice

    If parts are available, we aim to fix it on the spot and give you advice on preventing future issues.
Book a Call Out

Brands We Repair

We repair most hot tub brands, including:

Sundance • Jacuzzi • Master Spas • Arctic Spas • Wellis • Vita Spa • Catalina • Canadian Spa • and many more.

If your brand isn’t listed, just ask – we’ll let you know what support and parts are available.

Repair FAQs

Do you carry parts on the van?

We carry a range of common parts, so in many cases we can repair your hot tub on the first visit. If we need specific or brand-specific parts, we’ll order them and arrange a follow-up visit.

Can you fix my hot tub on the first visit?

If the fault is straightforward and we have the right parts available, yes. If not, we’ll diagnose the issue, quote for parts and labour, and book a return visit.

My tub is old – is it still worth repairing?

We’ll always be honest. If we feel a repair isn’t cost-effective compared to the age and condition of the spa, we’ll tell you and discuss your options.

Do you work on inflatable spas?

Unfortunately, we only work on hard-shell hot tubs.

Ready to Book a Repair?